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The plans

SoloGrowthScale
Monthly price$25 / mo$79 / mo$199 / mo
Annual price (save 25%)$225 / yr$711 / yr$1,791 / yr
Messages / mo3,60018,00036,000
Extra message$0.010$0.007$0.004
Seats included138
Extra seatNo$15 / mo$15 / mo
WhatsAppKeep your number (coexistence)1 API line1 API line
ChannelsAllAllAll
AI agent and knowledge baseIncludedIncludedIncluded
IntegrationsNoHubSpot, Google Sheets, ZapierHubSpot, Salesforce, Google Sheets, Zapier, and more
Email support and AI advisor sessionNoNoYes
The AI agent is included in every tier. It is the product, not an add-on. Prices are in USD. Pay monthly, or pay annually and save 25%. Every workspace starts with a 14-day free trial, no credit card required. The plans page: Solo, Growth, and Scale with monthly and yearly billing

What counts toward your messages

Your plan includes a monthly message allowance: 3,600 on Solo, 18,000 on Growth, and 36,000 on Scale. Messages across your connected channels count toward it. Once you pass the allowance, each extra message is billed at your tier’s rate ($0.010, $0.007, or $0.004). Settings shows your current cycle’s usage against your allowance and when it resets.

The parts of your bill

  1. Platform fee: your plan price ($25, $79, or $199 a month, or 25% less paid annually). Covers your monthly message allowance, included seats, channels, and the AI agent.
  2. Extra messages: any messages beyond your plan’s monthly allowance, at your tier’s per-message rate.
  3. Extra seats: teammates beyond your plan’s included seats, at $15 per seat per month on Growth and Scale.
  4. WhatsApp costs: what Meta charges for WhatsApp messaging, paid from your WhatsApp wallet (see below). Instagram and Messenger conversations have no Meta cost.
On annual plans, the platform fee bills yearly (25% off) while usage like extra messages and extra seats bills monthly. Mid-cycle plan changes are prorated automatically, and you can cancel anytime.

The WhatsApp wallet

WhatsApp consumption is drawn from a prepaid balance shown in Settings, with the current cycle’s spend broken down by message category. Top it up with Add credit and review every movement under Transactions. Keeping a comfortable balance matters: if the wallet runs dry, WhatsApp messages that carry Meta costs cannot go out. See WhatsApp costs and the 24-hour window for when Meta charges apply at all.

Choosing and changing plans

If you consistently pass your allowance, compare your effective monthly total against the next tier. Growth at 36,000 messages a month costs $79 + 18,000 × $0.007 = $205, more than Scale’s $199 for the same 36,000 included, so at that volume the upgrade pays for itself, and Scale adds seats, a WhatsApp API line, more integrations, and support. Change plans anytime from Settings > Change plan; switches are instant and prorated.