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Ciarem is an AI agent that answers and follows up your leads on WhatsApp and Instagram, and shows you every day that it is working correctly. Anyone can launch a WhatsApp bot. The hard part is trusting it a month later. Ciarem is built around that problem: instead of asking you to write prompts or scripts, you describe your business in settings you already understand, and the platform continuously checks that the agent behaves correctly.

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How it works

Everything about your agent lives under AI configuration in the sidebar:
  • Control center is where you shape behavior: your business context, the agent’s primary language (Spanish, English, or Portuguese), response length, initiative level, and voice and tone. It also holds your AI agent team, specialized agents that each handle a type of need (for example qualifying leads, answering FAQs, presenting your offer), and your Transfer rules, which define when a conversation goes to a human.
  • Knowledge base is what your agents know: your business information, organized so the AI can consult it when responding.
  • Monitoring answers the two questions that matter: is the agent ready to launch, and once live, is it working correctly? Tests are generated automatically from your configuration; you never have to write them.

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Where conversations happen

All plans include WhatsApp and Instagram, with Messenger coming soon. Conversations from every channel arrive in one shared Inbox, where you can watch the agent work, take over a conversation at any moment, and let the AI resume when you are done. The Ciarem dashboard: conversations, AI handling, new leads, awaiting reply, and contacts by funnel stage

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What Ciarem is not

Ciarem is not a decision-tree bot builder and not a raw API you have to program. There are no flows to draw and no code to write. If you have tried a bot before and turned it off because you could not tell whether it was helping or hurting, that is exactly the experience Ciarem is designed to fix.

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Next steps

Start with the launch checklist to go from signup to a live agent.